Returns, Refunds and Exchanges Policy

Refunds

If you are not fully satisfied with your purchase, you may request a full refund of the purchase within 30 days.

Late or missing refunds (if applicable)

There is often some processing time before a refund is posted.  If you have not received your refund within 5 business days, please contact us at orders@LATopicals.com.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at orders@LATopicals.com and send your item to: L. A. Topicals, 6431 Frederick Avenue, Baltimore, MD 21228.

Shipping

To return this merchandise, please ship to L. A. Topicals – RETURNS, 6431 Frederick Avenue, Baltimore, MD 21228.  Please include a copy of the packing list with the shipment.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.